Palms Pool rules and what to expect at the seasonal Soak pool
Palms Pool’s seasonal Soak pool is a hotel guest pool with lifeguards, two main pools, two jacuzzis, and cabanas available for a surcharge. Note the weekend age rules: hotel guests of all ages may use Soak, but on Saturday and Sunday it’s all-ages only 9–11 AM and 21+ from 11 AM until close.
In this guide
Location, seasonality, and hours
Palms Pool is the resort’s seasonal outdoor pool deck located on the property; the pool area closes for winter and typically reopens in spring. The deck covers several acres and is an outdoor facility.
A lifeguard is on duty during pool hours. Exact daily opening and closing times may change by season; check with the resort on arrival for current pool hours.
- Seasonal pool — closed in winter, reopens in spring
- Lifeguard on site
- Outdoor, heated pools (per property info)
| Service | Notes |
|---|---|
| Lifeguard | On-site during pool hours |
| Heated | Pool deck reported as heated |
| Season | Seasonal — typically open spring through fall |
Who can use the Soak pool and weekend age rules
The Soak pool is open to hotel guests of all ages. Non-hotel guests must be 21 or older to use the Soak pool.
On Saturdays and Sundays the pool is all-ages only from 9:00–11:00 AM; after 11:00 AM it becomes a 21-and-over environment through closing. If you’re traveling with minors and plan a weekend visit, plan for the morning window or use the alternate family pool option.
- Hotel guests: all ages allowed (subject to weekend schedule)
- Non-hotel guests: 21+ required
- Weekend schedule: 9–11 AM all-ages, 11 AM–close 21+
| Day/Time | Access |
|---|---|
| Mon–Fri (typical) | Hotel guests all ages; non-guests 21+ |
| Sat–Sun 9:00–11:00 AM | All ages (hotel guests welcome) |
| Sat–Sun 11:00 AM–close | 21+ only |
Pool deck features and what to expect
The pool deck spans roughly three acres and includes two main pools, two jacuzzis, a waterfall feature, and private cabanas (cabanas are an extra charge). The space can be used for social events and has a reception capacity for larger gatherings per the resort’s event listing.
Expect a staffed area with security and searches at entry; the resort enforces entry procedures and a zero-tolerance policy for contraband on the deck.
- Two main pools and two jacuzzis
- Waterfall feature
- Private cabanas available for surcharge (reservations required)
| Feature | Note |
|---|---|
| Cabanas | Available for a surcharge; must be reserved (21+ to reserve) |
| Private events | Pool can host receptions and larger gatherings |
| Safety | Lifeguard on duty; bag/personal-item searches at entry |
Rules, prohibited items and dress code
The pool enforces a specific dress code described as proper, fashionable beach club attire and names prohibited items such as jeans, excessively torn clothing, see-through swimwear, pasties, and offensive prints. Follow posted dress-code details at the pool entrance.
The resort prohibits glass and outside food or beverage on the pool deck (coffee in a disposable paper cup is an exception). Marijuana products are not allowed anywhere on property, including the pool deck.
- Dress code: fashionable beach-club style; no jeans, torn/cut-off clothing, pasties, or see-through swimwear
- No glass or outside food/beverage (exception: coffee in a disposable paper cup)
- Marijuana products prohibited throughout the resort
- Zero-tolerance search policy: all personal items may be searched on entry
| Prohibited | Clarification |
|---|---|
| Glass containers | Not allowed on pool deck |
| Outside food/beverage | Not allowed (coffee in disposable paper cup allowed) |
| Marijuana products | Prohibited on property, including pool deck |
Cabanas, reservations and age for bookings
Cabanas are available for a surcharge and should be reserved in advance directly through the resort. The resort requires cabana renters to be 21 or older.
Cabanas often come with added pool-side amenities; check the property’s cabana pages or call the resort to confirm what’s included and to reserve for a specific date and time.
- Cabanas: surcharge and advance reservation recommended
- Must be 21+ to reserve a cabana
- Confirm included amenities and cancellation terms with the resort when booking
| Item | Age/Requirement |
|---|---|
| Cabana reservation | 21+ to reserve |
| Pool access (hotel guest) | All ages (subject to weekend schedule) |
| Pool access (non-guest) | 21+ required |
Family alternatives and Palms Place Pool
If you’re visiting with children on a weekend when the Soak pool switches to 21+ after 11:00 AM, consider the nearby Laguna/Palms Place Pool. Palms Place Pool allows younger guests but enforces its own rules: guests under 18 must be accompanied by an adult.
Palms Place Pool also bans outside food and beverage, prohibits smoking (including vapes/e-cigs) on the pool deck, and has search procedures similar to the main pool. Check Palms Place policies and hours before planning your visit.
- Laguna/Palms Place Pool accepts younger guests but under-18s need an adult
- Palms Place Pool: no outside food or beverage; no smoking on deck
- Bag and person searches at entry are enforced
| Pool | Family-friendly notes |
|---|---|
| Soak pool (Palms Pool) | Hotel guests all ages (weekend restrictions apply); non-guests 21+ |
| Laguna/Palms Place Pool | Under-18s must be accompanied by an adult; similar no-outside-food and search policies |
Practical tips for a smooth pool visit
Arrive early on weekends if you want all-ages pool time with children (9–11 AM window). Expect bag checks and personal-item searches on entry — leave glass containers and outside food at your room.
If you plan spa treatments the same day, note The Spa at Palms is on the Casino Level near the pool entrance and spa facility access and services have separate age policies (spa admittance typically 18+). For last-minute questions, call the resort or ask the front desk on arrival.
- Arrive early on weekends for all-ages pool hours (9–11 AM)
- Expect bag/personal-item searches on entry
- Leave glass/outsourced beverages in your room; coffee in disposable paper cup allowed
- Call the resort or front desk for current pool hours and cabana availability
| Need | Action |
|---|---|
| Cabanas | Reserve in advance; 21+ to book |
| Children on weekends | Plan for the 9–11 AM all-ages window or use Palms Place Pool |
| Pool rules questions | Ask pool staff or front desk upon arrival |
