What's included in your stay — and what costs extra at Palms
Your nightly rate at Palms Casino Resort covers your room, standard in-room Wi‑Fi and basic in-room amenities, access to the fitness center and on-site pool facilities (subject to seasonal hours). Expect extra charges for dining, spa treatments, pool cabanas, valet surcharges noted in the resort fee, premium Wi‑Fi upgrades or incidentals (a refundable deposit may be required).
In this guide
- What the nightly rate and resort fee include
- What usually costs extra (meals, drinks, and room service)
- Pools, cabanas and age rules — what’s free and what costs more
- Spa, wellness and fitness — what’s included and paid services
- Rooms, upgrades, Sky Villas and in-room costs
- Parking, check-in, security and other practical extras
- Entertainment, nightlife and events — tickets and cover charges
What the nightly rate and resort fee include
Your room rate pays for the room itself; Palms also charges a mandatory daily resort fee that covers specific on-stay services and amenities.
According to the property, the resort fee includes Wi‑Fi/internet access in rooms and public areas, fitness center access, in-room bottled water and coffee, local and toll-free phone calls, faxes, and valet parking.
- In-room Wi‑Fi (basic) included via resort fee
- Fitness center access included via resort fee (gym hours 7AM–7PM)
- In-room bottled water and coffee included
- Local/toll-free calls and fax usage included
- Valet parking listed as covered by the resort fee
| Included item | Notes |
|---|---|
| Basic in-room Wi‑Fi | Included in resort fee; some guests report complimentary speeds can be slow |
| Fitness center access | Included; gym hours 7AM–7PM |
| Valet parking | Covered by resort fee; self-parking is complimentary for registered guests |
What usually costs extra (meals, drinks, and room service)
Palms is not an all-inclusive property — meals, alcoholic drinks, and most beverages are charged separately. The resort offers a wide range of dining outlets, from casual to steakhouse, each billed a la carte.
In-room delivery (room service) is available but billed per order. Specialty restaurants and bars have their own menus and prices; some outlets have fixed hours and dress codes.
- Scotch 80 Prime (steakhouse) — dinner service and business-casual dress code
- A.Y.C.E. Buffet — separate pricing and time limits per seating
- Tim Ho Wan, Send Noodles, Palms Pizza, Al Vapor Street Tacos — a la carte pricing
- In-Room Delivery — charged per order (hours vary)
| Dining option | When it’s charged |
|---|---|
| A.Y.C.E. Buffet | Separate per-person price (brunch/dinner pricing and policies apply) |
| Scotch 80 Prime | Menu items and drinks billed individually |
| Quick Bites / Food court | A la carte purchases at each vendor |
Pools, cabanas and age rules — what’s free and what costs more
Hotel guests may use the main Soak pool; pool access for non-hotel guests is restricted. The pool is seasonal and enforces dress and search policies on entry.
Private cabanas and some premium pool services carry an extra surcharge and require guests to be 21 or older to reserve. On weekends the Soak pool becomes 21+ after midmorning, with limited family hours.
- Soak pool: open to hotel guests of all ages (seasonal); non-hotel guests must be 21+
- Weekend rule: Saturdays and Sundays the pool is all-ages 9–11AM, then 21+ after 11AM
- Cabanas: available for an additional surcharge; reservation requires guest to be 21+
- Pool rules: zero-tolerance item searches on entry, no glass or outside food/beverage (coffee in disposable cup allowed), no marijuana
| Pool feature | Included with room | Extra cost / restriction |
|---|---|---|
| General pool access (hotel guest) | Included (seasonal) | None |
| Private cabana | No | Surcharge; 21+ to reserve |
| Pool food & drink | No | On-site purchases; outside food/beverage not allowed |
Spa, wellness and fitness — what’s included and paid services
The Spa at Palms provides spa facilities, treatment rooms, a steam room and a salon. Spa facility hours and treatment schedules are set by the spa and may require bookings in advance.
Fitness center access is included in the resort fee. Individual spa services, specialty treatments and Drift Spa at Palms Place have additional charges.
- The Spa at Palms: facilities 9AM–7PM; treatments 10AM–6PM; salon services 9AM–7PM
- Guests must be 18+ for Spa at Palms admittance; late arrivals end on schedule — arrive 30 minutes before appointments
- Booking a spa service of $100 or more includes day access to spa facilities; treatment fees are extra
- Drift Spa (at Palms Place) is a separate facility with its own access fee and booking rules
| Service | Included | Extra charge |
|---|---|---|
| Fitness center | Yes (resort fee) | None |
| Spa treatments | No | Individual treatment fees; some services include facility access |
| Drift Spa facility access | No | $25–$50 daily fees listed for guests vs non-guests |
Rooms, upgrades, Sky Villas and in-room costs
Palms lists a variety of room types (for example Ivory Room, Fantasy Room, Ivory Suite, Grand Suite, Fantasy 1 Bedroom Penthouse, Ivory Two Queens Room, Fantasy Two Queens Room). Your base rate covers the room you booked; upgrades and suites typically cost more.
Sky Villas and some suites offer extra services (private terraces, private pools, 24-hour butler service) that carry premium rates and may include additional deposits or incidental requirements.
- Room types on property include Ivory Room, Ivory Suite, Ivory Two Queens Room, Fantasy Room, Fantasy Two Queens Room, Fantasy Executive Suite, Fantasy Salon Suite, Grand Suite, Fantasy Strip View Room, Fantasy 1 Bedroom Penthouse, and Sky Villas
- Upgrades to suites or Sky Villas are extra and may have different amenities and rules
- The property may place a refundable incidentals hold at check-in (amounts vary by listing)
| Room example | Base inclusion |
|---|---|
| Ivory Room | Nightly room rate (resort fee applies) |
| Ivory Suite | Nightly room rate for suite; additional upgrade cost |
| Fantasy 1 Bedroom Penthouse / Sky Villas | Premium suites with added services and higher rates |
Parking, check-in, security and other practical extras
Registered hotel guests have complimentary self-parking; valet parking is listed as covered by the resort fee. At check-in you must show a government-issued photo ID and credit card — a refundable incidental deposit may be held.
Palms is a 21+ check-in property: at least one guest in the room must be 21 or older. The resort is family-friendly for registered guests (up to two children 12 and under stay free using existing bedding). Pets are not allowed, but trained service animals are accepted.
- Check-in begins at 3:00 PM; check-out is by 11:00 AM
- Contactless check-in and check-out are available
- Photo ID and a credit card required at check-in; refundable incidental deposit may be charged
- Pets not permitted (service animals per ADA allowed and exempt from fees)
| Practical item | Included | Possible extra |
|---|---|---|
| Self-parking | Complimentary for registered guests | None |
| Valet parking | Listed as covered by the resort fee | Tipping or special services may be extra |
| Incidentals deposit | N/A | Refundable hold (amount varies) |
Entertainment, nightlife and events — tickets and cover charges
Shows, nightclub entries, concert tickets, and special events at Palms are not included with your room rate and are billed separately. The property has venues such as The Pearl theater, KAOS, Ghostbar and pool-event spaces that host ticketed events.
Some bars and venues enforce age limits and dress codes (Ghostbar is 21+ with a nightlife dress code; Scotch 80 Prime has Business Casual). Plan to pay for tickets, table service, bottle service, and cover charges as applicable.
- The Pearl and KAOS host ticketed concerts and events — purchase tickets separately
- Ghostbar rooftop lounge is 21+ with a dress code and may have cover or table charges
- Pool events and private pool setups (receptions, cabanas) are extra and often require reservations
| Venue | Typical extra cost type |
|---|---|
| The Pearl (theater) | Tickets for shows |
| Ghostbar | Cover, table service or drink purchases; 21+ |
| KAOS / pool events | Event tickets, cabana fees, bottle/table service |
